Privacy Policy for Gem Radiance Jewel

Effective Date: November 22, 2024

Welcome to Gem Radiance Jewel! At Gem Radiance Jewel, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, gemradiancejewel.com, or interact with us. By using our services, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of personal information:

  1. Personal Identifiable Information (PII):

    • Name
    • Email address
    • Phone number
    • Billing and shipping addresses
    • Payment details (secured and encrypted)

  2. Non-Personal Information:

    • Browser type and version
    • IP address
    • Pages visited and duration
    • Cookies and similar tracking technologies

  3. Voluntary Information:

    • Messages sent via email or website contact forms
    • Information provided during customer service interactions

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process transactions and deliver your orders.
  • To send updates regarding orders, promotions, and new products.
  • To improve website functionality and enhance your user experience.
  • To comply with legal obligations and prevent fraudulent activities.

3. How We Protect Your Information

We implement robust security measures to safeguard your data, including:

  • Secure Socket Layer (SSL) encryption for transactions.
  • Regular updates and security patches on our website.
  • Restricted access to personal data on a need-to-know basis.
  • Secure storage of sensitive information using industry standards.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data under the following circumstances:

  • Service Providers: To third-party vendors assisting in payment processing, order fulfillment, and website analytics.
  • Legal Compliance: To comply with legal obligations, enforce our policies, or protect our rights.
  • Consent: When you provide explicit consent for specific purposes.

5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience. Cookies allow us to:

  • Remember your preferences.
  • Understand site usage and optimize performance.
  • Provide personalized product recommendations.

You can manage cookie preferences in your browser settings. Note that disabling cookies may affect website functionality.

6. Your Rights

As our customer, you have the following rights:

  • Access: Request details of the personal data we hold about you.
  • Correction: Correct inaccuracies in your information.
  • Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
  • Opt-out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in any email.

To exercise these rights, please contact us at info@gemradiancejewel.com.

7. Third-Party Links

Our website may include links to third-party websites. Gem Radiance Jewel is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. Please review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Thank you for trusting Gem Radiance Jewel with your personal information. We value your privacy and are dedicated to ensuring your shopping experience is safe and enjoyable.