Sales Policy for Gem Radiance Jewel

Effective Date: January 2, 2025

At Gem Radiance Jewel, we strive to provide a seamless and enjoyable shopping experience for our customers. This Sales Policy outlines the terms and conditions governing purchases made through our store or website. By placing an order, you agree to the terms outlined below.

Pricing and Payment

  • Pricing: All prices are listed in USD and include applicable taxes unless otherwise stated. Prices are subject to change without prior notice.
  • Payment Methods: We accept major credit cards, debit cards, and other secure payment options as displayed at checkout.
  • Payment Security: Gem Radiance Jewel uses secure payment gateways to protect your personal and payment information.

Orders

  • Order Confirmation: Once an order is placed, you will receive a confirmation email with your order details. Please review this carefully and contact us immediately if any changes are required.
  • Order Fulfillment: Orders are processed within 1-3 business days, excluding holidays. In case of any delays, you will be notified promptly.
  • Order Cancellation: Orders can be canceled within 24 hours of placement for a full refund. Beyond this timeframe, cancellations are subject to our Refund and Returns Policy.

Shipping

  • Delivery Time: Estimated delivery times vary based on your location. Most orders are delivered within 5-10 business days.
  • Shipping Costs: Shipping fees are calculated at checkout based on your selected shipping method and location. Free shipping may be available on qualifying orders.
  • International Shipping: Currently, Gem Radiance Jewel ships within the United States only.

Product Availability

  • Stock Levels: All items are subject to availability. If an item is out of stock, we will notify you promptly and provide alternatives or a refund.
  • Custom Orders: Personalized or custom-made items may require additional processing time.

Promotions and Discounts

  • Promotions and discounts are subject to specific terms and conditions. Discounts cannot be combined unless explicitly stated.
  • Sale items are final and may not be eligible for returns or exchanges unless defective.

Limitation of Liability

Gem Radiance Jewel is not responsible for delays or issues caused by events beyond our control, including but not limited to natural disasters, shipping carrier delays, or technical failures.

Customer Support

If you have any questions about your order, shipping, or our products, please contact us:

By making a purchase at Gem Radiance Jewel, you agree to this Sales Policy. Our team is dedicated to ensuring your shopping experience is smooth and enjoyable.