Sales Policy for Gem Radiance Jewel

Effective Date: November 22, 2024

Welcome to Gem Radiance Jewel! We are dedicated to providing high-quality luxury jewelry and an exceptional shopping experience. This Sales Policy outlines the terms and conditions governing your purchases on our website, gemradiancejewel.com, or through any other sales channels operated by Gem Radiance Jewel.


1. Order Process

  1. Placing an Order:

    • You can place orders through our website, email, or phone at (662) 393-8696.
    • Ensure that all details provided during checkout, including shipping address and payment information, are accurate.
  2. Order Confirmation:

    • Once your order is placed, you will receive an order confirmation email.
    • Orders are subject to availability and approval. In the rare event of inventory issues, we will contact you promptly.
  3. Payment:

    • We accept major credit cards, debit cards, and other secure payment methods as listed on our website.
    • All prices are listed in USD and exclude applicable taxes, shipping charges, and duties unless otherwise stated.

2. Pricing and Promotions

  1. Pricing Policy:

    • Prices are subject to change without prior notice. However, the price at the time of purchase will be honored.
    • Gem Radiance Jewel reserves the right to correct errors in pricing or product descriptions.
  2. Promotions and Discounts:

    • Promotional offers, discounts, and coupon codes are valid for the specified period and cannot be combined unless stated otherwise.
    • Discounts cannot be applied retroactively to previous purchases.

3. Shipping Policy

  1. Shipping Methods and Fees:

    • We offer a range of shipping options, including standard and expedited services.
    • Shipping fees are calculated based on your location, selected shipping method, and order size.
  2. Delivery Timeline:

    • Orders are typically processed and shipped within 1-3 business days after confirmation.
    • Estimated delivery times vary by shipping method and destination.
  3. Shipping Restrictions:

    • We currently ship to domestic and select international locations. Some restrictions may apply.
  4. Shipping Delays:

    • Gem Radiance Jewel is not responsible for delays caused by courier services, customs, or unforeseen events.

4. Taxes and Duties

  1. Domestic Orders:

    • Sales tax is applied as required by state regulations and is calculated during checkout.
  2. International Orders:

    • Buyers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Cancellation Policy

  1. Order Cancellation by Customer:

    • You may cancel your order within 24 hours of placing it by contacting us at info@gemradiancejewel.com or (662) 393-8696.
    • After 24 hours, cancellations may not be accepted if the order has already been processed or shipped.
  2. Cancellation by Gem Radiance Jewel:

    • We reserve the right to cancel orders due to payment issues, incorrect pricing, or stock unavailability. Customers will be notified promptly, and any payments made will be refunded.

6. Warranty and Authenticity

  1. Authenticity Guarantee:

    • All jewelry sold by Gem Radiance Jewel is guaranteed to be authentic and meets high-quality standards.
  2. Warranty:

    • Items are covered under a 1-year limited warranty against manufacturing defects. This does not cover normal wear and tear, mishandling, or damage caused by accidents.

7. Returns and Exchanges

  • Please refer to our Returns Policy for details on returning or exchanging items.

8. Limitation of Liability

Gem Radiance Jewel is not liable for any damages resulting from improper use, unauthorized modifications, or third-party repairs of purchased items.


9. Contact Us

For inquiries about your purchase or this Sales Policy, please contact:

We are committed to ensuring your satisfaction with every purchase and look forward to serving you. Thank you for choosing Gem Radiance Jewel!