Shipping Policy for Gem Radiance Jewel

Effective Date: January 2, 2025

At Gem Radiance Jewel, we strive to ensure that your orders are delivered promptly and securely. This Shipping Policy outlines the terms and conditions for shipping our products.

Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Custom or personalized orders may require additional processing time.

Shipping Rates

  • Shipping costs are calculated at checkout based on the delivery address, weight, and shipping method selected.
  • Free shipping is available on qualifying orders, as indicated during checkout.

Delivery Times

  • Standard Shipping: Estimated delivery within 5-10 business days.
  • Expedited Shipping: Estimated delivery within 2-5 business days.
  • Delivery times may vary based on your location, weather conditions, or other unforeseen delays.

Shipping Locations

  • We currently ship within the United States only.
  • If you require international shipping, please contact us at info@gemradiancejewel.com for assistance.

Tracking Information

  • Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.
  • If you do not receive tracking details, please reach out to us for assistance.

Lost or Damaged Shipments

  • If your shipment is lost or arrives damaged, contact us within 7 days of delivery. Provide your order details and photos of any damage to expedite the resolution process.
  • Gem Radiance Jewel is not responsible for packages lost due to incorrect shipping addresses provided by the customer.

Changes to Shipping Address

  • Changes to the shipping address can only be made before the order is processed. Contact us immediately if you need to update your address.

Contact Us

For any inquiries regarding shipping, please contact us:

By placing an order with Gem Radiance Jewel, you agree to this Shipping Policy. We are committed to providing you with a reliable and efficient shipping experience.